Shipping policy

Shipping

Orders less than $150 will be charged a flat rate of $15.

Free shipping is available on orders over $150.

Orders can also be picked up at our office (1886 Metro Center Drive, Suite 650, Reston, VA 20190) within 24-48 hours of purchase during normal business hours. Please call us at (703) 437-7744 with any questions.

All shipped orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@vidaderma.com with your name and order number, and we will look into it for you.