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The Sensitive Skin Protocol

A barrier-first regimen for reactive, easily-irritated skin that still delivers measurable anti-aging results.

Regular price: $637.00
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Sale price: $637.00

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Dr. Colombo's Clinical Promise

"I have a lot of patients who'd been told for years that they couldn't use 'anything that does anything.' That's almost never true — what they couldn't tolerate was the standard delivery. This protocol changes the delivery, and the results are exactly what they were told they'd never see."

Dr. Morgana Colombo, MD · Board-Certified Dermatologist · Reston, VA

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Not Sure Where to Start? Take the 60-Second Skin Quiz

If you're looking for a streamlined routine that still gets results, this is it.

AM ROUTINE

The Wash: A gentle, foamy cleanser designed to gently cleanse all skin types, particularly sensitive and redness-prone skin.
The Hydrator: A lightweight hydrator infused with hyaluronic acid and ceramides, universally friendly for all skin types.
The Dewy Tint Sunscreen: A broad-spectrum SPF 40 tinted mineral sunscreen that acts as a foundation primer, provides hydration, and blurs minor imperfections.

PM ROUTINE

The Wash: A gentle, foamy cleanser designed to gently cleanse all skin types, particularly sensitive and redness-prone skin.
The Restorer: An intensive and heavier moisturizer formulated to repair the skin’s barrier and address mild sun damage through deep hydration.
The Age Eraser: An age-defying multi-action, synergistic blend of hyaluronic acid, peptides, antioxidants and the plant based growth factor kinetin complex that revitalizes skin.
The Eye Refresher: A lightweight hyaluronic and peptide eye gel, designed to hydrate and reduce the appearance of puffiness.

* For best results, alternate between The Restorer and The Age Eraser

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Sensitive skin doesn't need less science. It needs different science.

The standard advice given to patients with sensitive skin is to do less: skip the actives, avoid retinoids entirely, use bland moisturizers, and accept that visible aging is the price of comfort. This isn't accurate, and it's not what the evidence supports.

The Sensitive Skin Protocol addresses reactive skin by changing the mechanism, not removing it. Instead of harsh retinoids, an actives-rich anti-aging cream that alternates with an intensive barrier-repair cream, so skin gets the treatment without the cumulative stress. A lightweight hydrator under a chemical-free mineral sunscreen during the day. And a dedicated eye gel for the most reactive zone on the face. Six products that deliver real anti-aging benefit on skin that historically couldn't tolerate a routine.

Why Regimens Outperform Single Products
The science behind the regimen.

01
Why alternating, not stopping
The instinct with sensitive skin is to skip actives entirely. The better strategy is to alternate them with barrier repair, so the skin sees treatment without compounding stress. Most reactive skin can tolerate every-other-day actives indefinitely when nightly use would cause flares.
02
Why no chemical sunscreen
Chemical SPF filters work by absorbing UV and converting it to heat — a process that, on a reactive barrier, often triggers visible flushing and stinging. Mineral filters reflect UV away physically. They're the only category that won't add to the problem.
03
Why niacinamide is the centerpiece
It's one of the few topical actives with strong clinical evidence in reactive skin and rosacea — both for reducing redness and for supporting barrier function. 5% in The Restorer is the dose that's been studied.
04
Why a gel for the eye area
The eye area on sensitive skin is where flares show up first: under-eye redness, fine flaking, reactivity to anything heavier. A water-light gel hydrates without the occlusive load most eye creams add.

Woman applying cream to her face with a towel on her head, wearing a white robe.

The Protocol · Two Routines

Each step, and why it's there.

MORNING REGIMEN

STEP 1 Cleanse: THE WASH

"Gentle, sulfate-free, fragrance-free cleanse. For sensitive skin, the cleanser is the most important product to get right — get it wrong and nothing else in the routine will help."
- Dr. Colombo

Step 2 Hydrate: THE HYDRATOR

"Hyaluronic acid and ceramides in a non-comedogenic, fragrance-free base. The Hydrator's specific formulation was chosen for reactive skin — light enough to layer, substantial enough to hold moisture, and free of the usual sensitizers."
- Dr. Colombo

Step 3 Protect: THE DEWY TINT SUNSCREEN

"Pure mineral SPF 40 with iron oxide. Chemical sunscreen filters absorb UV by reacting with skin — which is what triggers stinging and flushing in reactive types. Zinc reflects light away instead. No reaction, no sting."
- Dr. Colombo

EVENING REGIMEN

STEP 1 Cleanse: THE WASH

"Same gentle pass. Reactive skin almost always responds badly to double-cleansing; one pass is enough."
- Dr. Colombo

Step 2 Repair (Alternating Nights): THE RESTORER

"On 'repair nights' (alternating with The Age Eraser), this is the workhorse. 5% niacinamide is clinically shown to reduce facial erythema in sensitive and rosacea-prone skin; the ceramide and lipid complex rebuilds the barrier overnight."
- Dr. Colombo

Step 3 Treat (Alternating Nights): THE AGE ERASER

"On 'treatment nights' (alternating with The Restorer), this delivers vitamin C, peptides, and anti-aging actives. By alternating, you get the benefit of the actives without compounding irritation — the cumulative stress that drives most reactivity."
- Dr. Colombo

Step 4 Eye Area: THE EYE REFRESHER

"A lightweight, hydrating eye gel — chosen instead of a heavier eye cream because the eye area is the most reactive zone on the face. Gentle enough for daily use on sensitive skin."
- Dr. Colombo

WHAT TO EXPECT

Skin reaches a calmer, more resilient baseline. Many patients add a low-dose retinoid (Reverser I twice a week) once they've been on this protocol for several months and the barrier has stabilized.

Full Ingredients

THE WASH: Water, Decyl glucoside, Sodium cocosulfate, Disodium laurylsulfosuccinate, Glycereth-26, Disodium PEG-12 dimethicone sulfosuccinate, Lauryl methyl gluceth-10 hydroxypropyldimonium chloride, Glycerin, PEG-40 Hydrogenated castor oil, Evodia rutaecarpa fruit extract, Dipotassium glycyrrhizate, Povidone, Citric acid, 1,2 Hexanediol, Caprylyl glycol, Bisabolol, Ginger root extract, Allantoin, Potassium sorbate and Edetate tetrasodium

THE HYDRATOR: Water, Sodium hyaluronate crosspolymer, Squalane, Glycerin, Ceteareth-25, Cetyl Alcohol, Behenic acid, Cholesterol, Ceramide NP, Ceramide NS, Ceramide EOS, Ceramide EOP, Ceramide AP, Caprooyl phytosphingosine, Caprooyl sphingosine, Isopropyl palmitate, Petrolatum, Pentylene glycol, Glyceryl stearate, Dimethicone, Caprylyl glycol,1,2 Hexanediol, Acrylates /C10-30 Alkyl acrylate crosspolymer, Triethanolamine, Allantoin, Potassium sorbate and Disodium EDTA

THE DEWY TINT SUNSCREEN: Active Ingredients: Zinc oxide, 14%. Inactive Ingredients: Alumina, Argania spinosa kernel oil, Bisabolol, Brassica campestris (Rapeseed) sterols, Caprylyl methicone, Cetylhydroxy-proline palmitamide, Cyclopentasiloxane, Dimethicone crosspolymer, Dimethicone/Vinyl dimethicone crosspolymer, Dimethiconol, Ethyl ferulate, Hexyldecanol, Hydrogen dimethicone, Iron oxides, Lauryl PEG/PPG-18/18 methicone, Silica, Squalane, Stearic acid, Tetrahexyldecyl ascorbate, Tocopheryl acetate, Triethoxycaprylylsilane, Trihydroxystearin and Trimethylsiloxysilicate

THE RESTORER: Water, Niacinamide, Sodium hyaluronate crosspolymer, Cetearyl alcohol, Cetearyl glucoside, Petrolatum, Hexyldecanol, Bisabolol, Cetyl hydroxyproline palmitate, Stearic acid, Brassica campestris (Rapeseed) sterols, Squalane, Isopropyl palmitate, Glyceryl stearate, Glycerin, Panthenol, Cyclomethicone, Evodia rutaecarpa fruit extract, Dimethicone, Glycyrrhetinic acid, 1,2-Hexanediol, Caprylyl glycol, Hydrogenated lecithin, Butylene glycol, Camellia oleifera extract, Allantoin, Potassium sorbate, Edetate disodium and Xanthan gum

THE AGE ERASER: Water/Aqua, Caprylic Capric triglyceride, Hydrogenated phosphatidylcholine, Pentylene glycol, Glycerin, Butyrospermum Parkii (Shea) butter, Squalane, Ceramide NP, Sodium hyaluronate crosspolymer, Tetrahexyldecyl ascorbate, Isopropyl palmitate, Ethyl trisiloxane, Petrolatum, Niacinamide, Butylene glycol, Carbomer, Palmitoyl oligopeptide, Palmitoyl tetrapeptide-7, Dimethylacrylamide/Acrylic acid/Polystyrene ethyl methacrylate copolymer, Oryza sativa (Rice) bran extract, Polyacrylamide, C13-14 Isoparaffin, Laureth-7, Tocopherol, Sodium oleate, Oligopeptide-68, Acetyl hexapeptide-37, Feruloyl soy glycerides, Kinetin 1,2-Hexanediol and Caprylyl glycol

THE EYE REFRESHER: Water, Acetyl hexapeptide-8, Pentapeptide-18, Sodium hyaluronate crosspolymer, Glycerin, Butylene glycol, Carbomer, Polysorbate 20, Palmitoyl tripeptide-1, Palmitoyl tetrapeptide-7, Acetyl tetrapeptide-5, Dextran, Caprooyl tetrapeptran, Caprooyl tetrapeptide-3, Niacinamide, Panthenol, Camellia oleifera,(Green Tea) extract, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Triethanolamine, Allantoin, DMDM Hydantoin, Iodopropynyl butylcarbamate and Disodium EDTA

Frequently Asked Questions, Answered

How do I know if my skin is actually sensitive?

True sensitive skin reacts to multiple categories of products and to environmental factors (heat, cold, alcohol, certain foods). It's different from a temporarily compromised barrier, which usually has a triggering cause. If your reactivity has been lifelong or chronic, you're likely a candidate for this protocol.

Can I add a retinoid?

Most sensitive-skin patients shouldn't start with one. After 8–12 weeks on this protocol with a stable barrier, you can carefully introduce The Reverser I twice a week, layered under The Restorer. Many patients find they're tolerating actives they'd been told they never could.

Is this safe for rosacea?

Yes. The formulations were specifically chosen with rosacea-prone skin in mind. Niacinamide has the strongest clinical evidence in rosacea, and the protocol avoids every common rosacea trigger (chemical filters, fragrance, alcohol, harsh exfoliants). For active papulopustular rosacea, this should be combined with prescription topicals from your dermatologist.

What about chemical exfoliants?

Skip them. This protocol is built so you don't need separate exfoliants—the alternating Age Eraser delivers gentle exfoliation through its actives, and that's the appropriate level for sensitive skin.

Will my redness go away completely?

Reactive flushing and inflammation usually calm substantially within weeks. Visible blood vessels (telangiectasias) won't disappear on their own. They respond very well to in-office IPL or vascular laser, which Dr. Colombo recommends pursuing once skin is on the calm baseline this protocol creates.

Is this pregnancy-safe?

Yes. There are no pregnancy-restricted ingredients in this protocol. It's a particularly good fit for pregnancy because hormonal changes often make skin more reactive, and a low-irritation regimen prevents post-pregnancy barrier collapse. Confirm with your obstetrician.

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The complete the sensitive skin protocol.

Developed by Dr. Morgana Colombo, board-certified dermatologist. Built on the evidence — and the regimen logic that single products can't replicate.

Free shipping · Subscribe and save · Includes the complete AM & PM regimens above